Here are some common questions
Do I have to take my vehicle to an Insurance Company’s drive-in claims facility?
You are not required to take your vehicle to a drive in claims facility. It is your right as the vehicle owner to obtain an estimate wherever you choose. You are only required to notify your Insurance Company of the vehicles location so that it may be examined by the Claims Adjuster. However, if you have already gone to a drive in Claims Facility, make sure you take a copy of the Insurance Adjusters estimate with you.
Who is responsible for the guarantee of workmanship?
The repair shop. Your Insurance Company is not accepting the liability for the quality and safety of your vehicles repair. Therefore, you and you alone must control the fate of your vehicles repair by choosing a proper facility that is adequately trained and equipped to restore your automobile to its pre-accident condition.